Shipping & Returns
Nevada Bighorns Unlimited (NBU) is a federally registered 501-C-3 non-profit organization and is tax exempt in the state of Nevada. Orders placed for products sold by NBU are exempt from state sales tax.Proof of this exemption can be obtained by sending a request to firstname.lastname@example.org.
You may return most new, unused items within 30 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please send an email to email@example.com that includes your name, a description of the item(s) you are returning, reason for the return (wrong size, etc.), and how you would like us to process the return (refund, exchange, etc.). If you would like to exchange your returned item for another, please be sure to tell us the item to be exchanged for.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Orders shipped within contiguous 48 United States are subject to a flat shipping fee of $4, regardless of the item quantity or dollar total of the order. These orders will be shipped using a major carrier and the least expensive method (such as UPS Ground, USPS, etc.) to Nevada Bighorns Unlimited. Orders shipped to Hawaii, Alaska, and internationally are subject to actual freight costs.
Expedited shipping is available. If you would like your order shipped with expedited shipping, please send an email to firstname.lastname@example.org that includes your contact information, order information, and your preferred shipping method/requested delivery date. Orders processed with expedited shipping are subject to the actual freight charges necessary to meet your request and will be billed accordingly.
Orders can also be picked up in person at Tri-State Surveying (1925 E. Prater Way, Sparks, NV 89434) located in Sparks, NV from 7am-4pm M-F excluding major holidays. Pick-up orders will be available at the front desk, under the purchaser’s name, for 10 business days starting the business day after the order was placed. If orders requested for pick-up are not claimed within this timeframe, they will be shipped and billed the flat shipping fee.
Nevada Bighorns Unlimited very much appreciates your order. By purchasing from NBU, you are directly supporting Nevada’s wildlife. Please keep in mind that NBU is a 100% volunteer driven organization. Our merchandise volunteers will make every effort possible to ensure prompt and exceptional service in regards to your order. If you have any questions, comments, or concerns in regards to your order please send them within an email to email@example.com .
Most shipments require less than 7 days. If you have not received your order within 10 days of purchase, please notify Steve Field SteveField@msmsheetmetal.com or Micki Jefferson firstname.lastname@example.org